1. Introduction
Sevendyne Consultancy Services LLP ("Sevendyne," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, or engage with us for IT consultancy, application development, training, or other professional services.
By using our services or website, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, company name, job title
- Business Information: Company details, project requirements, industry sector
- Communication Data: Correspondence, meeting notes, project discussions
- Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
- Technical Information: IP address, browser type, device information, website usage data
2.2 Client Project Data
In the course of providing our services, we may collect and process:
- Source code, technical specifications, and project documentation
- Business requirements, workflows, and process documentation
- User data and system configurations (as required for development and support)
- Training records and certification information
3. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide IT consultancy, application development, DevOps, AI automation, C++ development, CRM/payment systems, training, and project management services
- Communication: To respond to inquiries, provide project updates, and maintain client relationships
- Business Operations: To manage contracts, process payments, and maintain accounting records
- Service Improvement: To analyze usage patterns and improve our services
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Marketing: To send promotional materials (with your consent) about our services and industry insights
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist in our operations (cloud hosting, payment processing, email services) under strict confidentiality agreements
- Business Partners: With partners involved in delivering services to you, subject to confidentiality obligations
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to affected clients)
- With Your Consent: When you explicitly authorize us to share information
5. Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption of data in transit and at rest
- Secure cloud infrastructure (AWS, Azure, GCP) with industry-standard security practices
- Access controls and authentication mechanisms
- Regular security audits and vulnerability assessments
- Employee training on data protection and confidentiality
- Secure backup and disaster recovery procedures
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to:
- Provide our services and fulfill contractual obligations
- Comply with legal, accounting, and regulatory requirements
- Resolve disputes and enforce agreements
- Maintain historical records for service continuity
Client project data is typically retained for the duration of the engagement plus a reasonable period thereafter for support and reference purposes. You may request deletion of your data subject to legal and contractual obligations.
7. International Data Transfers
Sevendyne operates globally, serving clients in the UK, Germany, Singapore, Malaysia, USA, UAE, Africa, and other countries. Your information may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place, including:
- Standard contractual clauses approved by relevant data protection authorities
- Compliance with applicable data protection laws (GDPR, CCPA, etc.)
- Secure data transfer mechanisms
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Portability: Request transfer of your data to another service provider
- Objection: Object to processing of your information for certain purposes
- Restriction: Request restriction of processing in certain circumstances
- Withdraw Consent: Withdraw consent for data processing where applicable
To exercise these rights, please contact us at hr@sevendyne.com.
9. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve our services. You can control cookie preferences through your browser settings.
10. Third-Party Links
Our website may contain links to third-party websites, including payment processors and partner sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Sevendyne Consultancy Services LLP
Email: hr@sevendyne.com
Website: www.sevendyne.com