1. Acceptance of Terms
By accessing or using the services of Sevendyne Consultancy Services LLP ("Sevendyne," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.
These Terms apply to all clients, users, and visitors who access our website, engage our services, or interact with Sevendyne in any capacity.
2. Services Description
Sevendyne provides professional IT consultancy and development services, including but not limited to:
- Full-Stack Application Development: Web and mobile application design, development, and deployment
- AI & Automation Solutions: Computer vision, NLP, workflow automation, and AI integration
- DevOps & Cloud Services: Infrastructure modernization, CI/CD pipelines, cloud architecture, and managed operations
- C++ / Qt System Development: Desktop and embedded systems development for automotive, industrial, and medical applications
- CRM & Payment System Development: Custom CRM platforms, payment gateways, and fintech integrations
- Technical Training & Mentorship: Custom bootcamps, certification programs, and career development
- IT Project & Client Management: PMO services, agile program management, and client success programs
Specific service terms, deliverables, timelines, and pricing are defined in individual service agreements or statements of work (SOW) executed between Sevendyne and the client.
3. Service Agreements
All services are provided subject to:
- A signed service agreement or statement of work
- Clear definition of scope, deliverables, timelines, and pricing
- Mutual agreement on project requirements and specifications
- Client's timely provision of necessary information, access, and resources
Any changes to the agreed scope may result in adjustments to timelines, deliverables, or pricing, subject to mutual agreement.
4. Client Obligations
Clients agree to:
- Provide accurate, complete, and timely information necessary for service delivery
- Grant necessary access to systems, data, and resources required for project execution
- Appoint authorized representatives for decision-making and approvals
- Review and provide feedback on deliverables within agreed timeframes
- Make timely payments as per the agreed payment schedule
- Comply with applicable laws and regulations in their jurisdiction
- Ensure they have rights to provide any materials, data, or intellectual property shared with Sevendyne
5. Payment Terms
Payment terms are specified in individual service agreements. General terms include:
- Invoices are due within the timeframe specified in the service agreement (typically 15-30 days)
- Payment methods accepted: Bank transfer, credit card, or other agreed methods
- All prices are in INR unless otherwise specified. Currency conversion rates apply for international clients
- Late payments may incur interest charges as specified in the service agreement
- Sevendyne reserves the right to suspend services for overdue accounts after written notice
- All fees are non-refundable unless otherwise agreed in writing
6. Intellectual Property Rights
6.1 Client-Owned IP
All pre-existing intellectual property, data, and materials provided by the client remain the property of the client.
6.2 Work Product
Unless otherwise specified in the service agreement:
- Custom-developed code, applications, and deliverables created specifically for the client are owned by the client upon full payment
- Sevendyne retains rights to general methodologies, frameworks, tools, and reusable components developed independently
- Third-party software, libraries, and tools are subject to their respective licenses
6.3 Sevendyne IP
Sevendyne's proprietary tools, frameworks, templates, methodologies, and general knowledge remain the property of Sevendyne and may be used for other clients.
7. Confidentiality
Both parties agree to maintain confidentiality of:
- Business information, trade secrets, and proprietary data
- Project details, technical specifications, and source code
- Client data, user information, and system configurations
- Financial terms and commercial arrangements
Confidentiality obligations survive termination of the service agreement and continue for a period as specified in the agreement (typically 3-5 years).
8. Warranties and Disclaimers
8.1 Service Warranties
Sevendyne warrants that:
- Services will be performed with reasonable skill and care
- Deliverables will substantially conform to agreed specifications
- We will comply with applicable professional standards
8.2 Disclaimers
Except as expressly stated, Sevendyne disclaims:
- Warranties of merchantability or fitness for a particular purpose
- Guarantees regarding specific business outcomes or results
- Responsibility for third-party services, platforms, or tools
- Liability for issues arising from client-provided data, specifications, or requirements
9. Limitation of Liability
To the maximum extent permitted by law:
- Sevendyne's total liability for any claims shall not exceed the total fees paid by the client for the specific service in the 12 months preceding the claim
- Sevendyne shall not be liable for indirect, consequential, incidental, or special damages, including lost profits, data loss, or business interruption
- Liability limitations do not apply to death, personal injury, fraud, or willful misconduct
10. Indemnification
Clients agree to indemnify Sevendyne against claims arising from:
- Client's use of deliverables in violation of applicable laws
- Client-provided materials infringing third-party rights
- Client's breach of these Terms or service agreements
- Unauthorized modifications to deliverables by the client or third parties
11. Service Modifications and Termination
11.1 Service Modifications
Sevendyne reserves the right to modify or discontinue services with reasonable notice. Material changes will be communicated to affected clients.
11.2 Termination
Either party may terminate a service agreement:
- For convenience with written notice (typically 30 days)
- Immediately for material breach that remains uncured after notice
- Upon insolvency or bankruptcy of the other party
Upon termination, clients remain obligated to pay for services rendered and deliverables provided.
12. Data Protection and Security
Sevendyne implements appropriate security measures to protect client data. However:
- Clients are responsible for maintaining backups of their data
- Clients must ensure compliance with data protection laws applicable to their operations
- Sevendyne processes data in accordance with our Privacy Policy and applicable data protection agreements
13. Third-Party Services
Our services may integrate with or depend on third-party platforms, tools, or services (e.g., cloud providers, payment processors, APIs). Sevendyne is not responsible for:
- Third-party service availability, performance, or changes
- Third-party terms of service or privacy policies
- Issues arising from third-party service failures or modifications
14. Force Majeure
Neither party shall be liable for delays or failures in performance resulting from circumstances beyond reasonable control, including natural disasters, pandemics, war, terrorism, government actions, or internet/telecommunications failures.
15. Dispute Resolution
In the event of disputes:
- Parties will attempt to resolve disputes through good faith negotiation
- If negotiation fails, disputes may be resolved through mediation
- Disputes shall be governed by the laws of India, with jurisdiction in Indian courts
- For international clients, alternative dispute resolution mechanisms may be specified in service agreements
16. General Provisions
16.1 Entire Agreement
These Terms, together with service agreements, constitute the entire agreement between parties regarding the subject matter.
16.2 Amendments
These Terms may be updated from time to time. Material changes will be communicated via email or website notice. Continued use of services constitutes acceptance of updated Terms.
16.3 Severability
If any provision is found unenforceable, the remaining provisions shall remain in effect.
16.4 Assignment
Clients may not assign service agreements without Sevendyne's written consent. Sevendyne may assign agreements to affiliates or successors.
16.5 Waiver
Failure to enforce any provision does not constitute a waiver of that provision.
17. Contact Information
For questions about these Terms of Service, please contact us:
Sevendyne Consultancy Services LLP
Email: hr@sevendyne.com
Website: www.sevendyne.com